to say no and how does one learn that start with then end with really that

Moment at 1:20 in The Speaking Coach: The One Word All Liars Use! Stop Saying This Word, It's Making You Sound Weak! by The Diary Of A CEO.

The Speaking Coach: The One Word All Liars Use! Stop Saying This Word, It's Making You Sound Weak!

Saved by Xenia Vanous.